Last Updated: Aug 23, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Process and Customer Engagement | 15% | - Deal qualification and closing strategies - Solution proposal development |
| Topic 2: Competitive Positioning and Value Selling | 20% | - HPE vs. competitors (Dell, Lenovo, etc.) positioning - Value-based selling techniques |
| Topic 3: HPE Server Portfolio Overview | 25% | - HPE Compute and Hybrid IT Strategy
|
| Topic 4: Customer Requirements and Solution Mapping | 20% | - Workload analysis and sizing - Mapping servers to business needs |
| Topic 5: HPE Server Solutions and Services | 20% | - Lifecycle management and support offerings - HPE Pointnext Services overview |
1. Which HP product is an essential part of the ProLiant Gen8 server experience, and represents an opportunity to feature services early in the sales cycle?
A) Systems Insight Manager (SIM)
B) Insight Online
C) Insight Control
D) Integrated Lights-Out (iLO)
2. Your customer wants to prevent problems in their ProLiant server environment.
Which support service should you recommend?
A) ServiceOne
B) Insight Online Portal
C) Insight Remote Support
D) Proactive Care
3. What is a customer benefit of HP OneView compared to other data center management tools?
A) multi-threading code that helps facilitate scalability
B) API-less integration that helps simplify management
C) faster configuration that helps lower TCO
D) targeted tools that provide component-specific control
4. What is developed in a UNIX Migration Assessment?
A) Migration Blueprint
B) Tools Automation
C) Migration Compatibility Test
D) Platform Build
5. Your customer purchased Collaborative Support when they ordered a number of HP servers for their data center The customer is experiencing problems with Red Hat software on these servers How can HP help the customer resolve this software problem?
A) HP will first determine if the problem is related to hardware or software If the problem is due to a software issue. HP will direct the customer to Red Hat for resolution
B) HP will troubleshoot the software problem for the customer and take responsibility for the issue until it is resolved.
C) HP will first recommend a fix, If this fix does not resolve the problem. HP will contact Red Hat on behalf of the customer and work together for a resolution
D) HP will direct the customer to Red Hat for resolution because software issues are not covered by Collaborative Support.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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