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PMI Project Management Office Certified Professional Sample Questions:

1. In a low-project-maturity organization, the new CEO cannot realize the effective value the PMO brings to the organization.
How should the PMO professional respond to this issue?

A) Facilitate workshops with key PMO customers to showcase the value delivered and educate them by clarifying potential benefits.
B) Turn the PMO into a value management office (VMO) to ensure it will generate value for the organization.
C) Survey PMO customers to identify what benefits they expect to receive from the PMO.
D) Present the CEO with the PMO charter that was previously endorsed by the executive team.

2. An organization is going through a transformation process that will impact its processes and employee job descriptions. The PMO professional needs to ensure continuous improvement of the organization's PMO in these turbulent times.
What should the PMO professional do in this situation?

A) Survey senior management and other PMO stakeholders to evaluate their satisfaction with PMO.
B) Continuously reassess which PMO functions are in scope according to the new organizational changes.
C) Ask senior management to be involved in defining job descriptions for the project managers.
D) Regularly review the internal project management methodologies, processes, and tools.

3. A PMO was recently established to support the organization's new strategy following a global restructuring process.
Which two actions should the PMO leader take to effectively identify the expectations of PMO customers?
(Choose 2)

A) Establish a feedback loop with PMO customers to continuously gather insights on how the PMO can better support their needs.
B) Survey all employees to gather general feedback on the PMO's role and impact on the organization.
C) Conduct one-on-one interviews with C-suite executives to understand their strategic goals and how the PMO can support achieving them.
D) Analyze past performance reports of the company's projects to create a catalog of services for the PMO.
E) Review existing PMO guidelines and processes to ensure alignment with assumed customers' needs.

4. A PMO professional has been assigned to create a skills matrix to ensure effective PMO resource allocation.
What action should the PMO professional take to complete this task?

A) Collaborate with the PMO team to gather input to develop the skills matrix based on their insights.
B) Map PMO team members' skills and abilities against the established competency framework.
C) Discuss with talent recruiters and industry experts to shape the skills matrix through their recommendations.
D) Consult the latest industry practices and benchmarking reports to guide the skills matrix development.

5. A large organization is exploring the potential of using artificial intelligence (AI) and has included AI in the pillars of the overall company strategy. The PMO team is aware of the potential related to the use of AI for project management.
How should the PMO lead best support the organizational strategy?

A) Establish a team within the PMO to try AI use cases for project managers.
B) Conduct regular webinar sessions for the PMO team about AI topics.
C) Organize AI trainings on large language models (LLMs) for the PMO team.
D) Ask the executive team for more support to launch different AI initiatives.

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