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PMI Project Management Office Certified Professional Sample Questions:

1. In an organization, the executives focus mainly on project operational deliverables. How should the PMO professional support the executives in fostering a business-value-driven perspective?

A) Promote awareness of using an efficiency approach for the management of the organization's projects.
B) Implement a benefits realization management process.
C) Support portfolio management by establishing connections among deliverables and expected outcomes.
D) Transition from a PMO into a value management office (VMO).

2. In recent months, a company was contracted to deliver several projects requiring specialist technical resources. Several clients have begun to complain about the limited availability of the specialist technical resources, which will impact their project timelines.
What should the PMO professional do to help solve the problem?

A) Support delivery managers and sales representatives in managing relationships with clients.
B) Invite project managers to hire additional skilled resources to face the high number of simultaneously running projects.
C) Request that the sales representatives review the contracts and deadlines that the company has taken responsibility for.
D) Suggest the centralization of project resource management and align the project plans to their availability.

3. A PMO professional for an engineering company conducted an assessment to collect the benefits expectations of PMO stakeholders. With their input, several services have been defined.
What should the PMO professional do to maximize the chances of success in rolling out these services to PMO customers?

A) Apply a phased approach for rolling out the PMO service offerings with metrics to monitor the progress.
B) Develop detailed contingency plans for potential risks identified in later phases of the implementation.
C) Prioritize quick wins in the initial phases of the implementation to demonstrate early success.
D) Engage with PMO stakeholders to collect further input and get a deeper understanding of their requirements.

4. A PMO professional is establishing a new PMO and needs to determine the optimal team composition to effectively deliver the planned PMO services. The PMO professional needs to consider both the number of team members required and the necessary skills and competencies to ensure successful PMO operation.
What should the PMO professional focus on to achieve this goal?

A) Perform a workload analysis to estimate the effort required for each PMO function and determine the corresponding headcount needs.
B) Adopt a competency model that addresses the capabilities needed and then assess the number of potential team members against that model.
C) Implement a phased approach, starting with a small core team and gradually expanding as the PMO's responsibilities and workload increase.
D) Conduct a benchmarking study to analyze the team structures and competency profiles of successful PMOs in other organizations.

5. A newly hired PMO professional works within the PMO and supports a large enterprise program. This professional is expected to guide junior PMO team members but faces difficulties with team management and collaboration.
How should the PMO leader best support the PMO professional in overcoming these challenges?

A) Mentor the team member to help build their confidence.
B) Arrange regular knowledge-sharing sessions in the PMO community.
C) Organize an all-hands meeting for the PMO team to discuss their challenges.
D) Offer personalized coaching with a focus on leadership skills.

Solutions: