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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?

A) Set the action availability to Within a defined time period
B) Set the action availability to Never
C) Set the action availability to Template
D) Set the action availability to Always

2. U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A) Similar customers have shown interest in the offer.
B) Similar customers have ignored the offer.
C) Similar customers have purchased other offers.
D) Similar customers have rejected the offer.

3. DRAG DROP
U+ Bank has decided to use the Pega Customer Decision Hub to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.

4. DRAG DROP
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.

5. U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?

A) Select Refresh the audience
B) Run the starting population segment daily
C) Select different audience sample with similar profile
D) Trigger an external ETL (Extract-Transform-Load) process

Solutions: