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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. What happens when a salesperson updates the opportunity revenue items after a forecast is submitted and his or her manager has rejected the forecast?

A) Forecast items are synchronized with the opportunity.
B) Forecast items are synchronized with the opportunity only if Refresh Cache at the forecast level is selected.
C) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the opportunity level is selected.
D) Forecast items are not synchronized with the opportunity.
E) Forecast items are synchronized with the opportunity only if Refresh from Opportunity at the forecast level is selected.

2. Your company has purchased and implemented Fusion Sales. During Beta testing, your company received feedback that a button in the sales catalog is unclear and confusing. You have been assigned to re-label the text in every button instance.
Identify the two steps that you will take to accomplish this task.

A) Navigate to the Setup and Maintenance Overview page > Manage Product Group Lookups page Add a new button label value by using Add item Label Values.
B) Access the Oracle Composer by navigating to a page that displays the button. Select Administration > Customize from Fusion's global area.
C) Navigate to the Product Group Administration page and use Usage Functions to override the button label.
D) Set the visibility level to Site.
E) Navigate to the Product Group Administration > Display Options tab to Specify the product group to be updated.

3. Which statement is true if a user has not configured the Close Window field in the sales methodology?

A) Opportunity close date is defaulted with the value of the Opportunity Close Date Default profile option.
B) Opportunity close date is defaulted with the value of the Opportunity freeze Date Default profile option.
C) Opportunity close date is defaulted with sysdate plus 30.
D) Opportunity close dateisdefaulted with sysdate.
E) Opportunity close date is defaulted with the value of the Opportunity effective End Date profile option.

4. You are the CRM administrator of a now project to revitalize the Lead Assignment Manager rules to ensure the proper salesperson is getting assigned based on new geographies and current workloads.
Select the three Fusion Assignment Manager components that should be part of your process to plan the configuration of Assignment Manager.

A) Assignment Criteria
B) Schedules
C) Attributes
D) Resources
E) Business Objects
F) Dynamic Assignment

5. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
B) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
C) Create a data set for each contact and include them all on the same opportunity line.
D) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
E) Each set of contact data should be imported from a separate flat file

Solutions: