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Last Updated: Oct 08, 2026
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Choosing study materials is easier when you can test them first. Exam4Labs offers a free demo of its 1z1-978 collection — 65 practice questions for the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam, written in straightforward language and checked by experts — so every user can genuinely get what they need.
Oracle 1z1-978 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Integration | - Importing customer data - Integration with Oracle Cloud applications |
| Governance and Data Stewardship | - Data governance principles - Role of data stewards in CDM |
| Data Quality and Matching | - Survivorship rules and data consolidation - Matching rules and duplicate prevention |
| Customer Data Management Fundamentals | - Oracle CDM Cloud architecture overview - Core concepts of Customer Data Management |
| Configuration and Setup | - Data model configuration and extensibility - Initial environment setup and configuration |
| Implementation and Deployment | - Troubleshooting and maintenance - Deployment best practices |
1z1-978 Exam FAQ: Straight Answers for Candidates
The official Oracle pages publish the current question count and time limit; confirm them before your test date.
Exam4Labs offers a full refund if you take the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Claims require a scan of your enrollment slip and the official Score Report PDF, submitted within 2 days of the exam, and are processed within 7 days. An alternative is available too: exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing shows up within 2 hours.
Basic understanding of Oracle Cloud applications and customer data management concepts is recommended; no strict formal prerequisites published. Since requirements can change, verify the current rules on the official Oracle exam page before scheduling.
The official Oracle Customer Data Management Cloud Service 2017 Implementation Essentials outline organizes the exam into 6 domains. The three largest are Governance and Data Stewardship, Implementation and Deployment, and Data Integration. See the full list in the topics section above — the 65 practice questions at Exam4Labs address every domain there.
The 1z1-978 exam is a Oracle certification exam that measures the skills defined in the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials syllabus shown above. Candidates range from students to seasoned professionals, and the material at Exam4Labs reflects that — 65 practice questions written in accessible language, with verified answers, in PDF, Desktop Test Engine, and Online Test Engine formats.
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The complete Oracle Customer Data Management Cloud Service 2017 Implementation Essentials preparation set: 65 practice questions in three formats — a printable, expert-prepared PDF with instant download; a Desktop Test Engine for Windows with two practice modes and offline access that simulates the real exam; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS, with test history and performance review. A free demo lets you sample everything first, updates are free for 365 days, renewal afterward costs 50% of the standard price, and installations are unlimited.
Oracle Customer Data Management Cloud Service 2017 Implementation Essentials Sample Questions:
Which Administrator profile option should be configured for real-time account or contact enrichment?
- A. DAAS_PRODUCTION_MODE at the user level "No"
- B. DAAS_PRODUCTION_MODE at the site level "No"
- C. DAAS_PRODUCTION_MODE at the user level "Yes"
- D. DAAS_PRODUCTION_MODE at the site level "Yes"
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
Which import mapping objects must be selected when importing an account and contact CSV file generated by Oracle Social Data and Insight Cloud service into Oracle Customer Data Management and Oracle Sales Cloud?
- A. Data Cloud Account Import and Data Cloud Contact Import
- B. Customer Import and Person Import
- C. Social Cloud Account Import and Social Cloud Contact Import
- D. Account Import and Contact Import
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
You need to automatically merge confirmed duplicate accounts without any further user intervention. These accounts are identified by invoking the DuplicateResolutionRequestService Web service. You invoke the Web service as the Admin user.
Which two need to be set up to achieve the requirement? (Choose two.)
- A. Set the ZCA_MERGE_REQUEST profile option to "Yes" at the site level.
- B. Set the ZCH_USER_MERGE_REQUESTS profile option to "Allow Processing without Approval" at the site level.
- C. Set the ZCH_USER_MERGE_REQUESTS profile option to "Yes" at the user level for the Admin user.
- D. Set the ZCA_MERGE_REQUEST profile option to "Allow Processing without Approval" at the user level for the Admin user.
Correct Answer: A,C 🗳️
You are asked to create a custom field by using Application Composer in Oracle Sales Cloud. The field should contain a list of values that are populated from the actual data of another object.
What type of field can support this?
- A. Fixed choice lists
- B. Dynamic choice lists
- C. Record lists
- D. Formula fields
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).
Which agreement rule prevents a contact record owned by an internal user from merging with a contact record owned by a partner user?
- A. PARTNER_CONTACT_VETO
- B. CUST_CONTACT_DIFF_RESOURCE_ORG_VETO
- C. CUST_CONTACT_INTERNAL_PARTNER_ORG_VETO
- D. CUST_CONTACT_INTERNAL_PARTNER_OWN_VETO
Correct Answer: C 🗳️
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