Jun-2024 Free Health-Cloud-Accredited-Professional Test Questions Real Practice Test Questions
Health-Cloud-Accredited-Professional Dumps Updated Jun 17, 2024 WIith 230 Questions
Salesforce Health-Cloud-Accredited-Professional (Salesforce Health Cloud Accredited Professional) Certification Exam is a specialized exam designed for professionals who want to demonstrate their expertise in using Salesforce's Health Cloud platform. Salesforce Health Cloud Accredited Professional certification is particularly useful for healthcare providers, insurers, and other organizations that use Health Cloud to manage patient data and provide better healthcare services. Health-Cloud-Accredited-Professional exam covers a range of topics related to Health Cloud, including patient management, care coordination, and healthcare analytics.
NEW QUESTION # 113
Which step is recommended to be completed before migrating from Service Cloud to HC?
- A. Uninstall any Sales Cloud related packages.
- B. Log a Salesforce support case.
- C. Migrate all existing leads to candidate leads.
- D. Migrate patient data to person accounts.
Answer: D
NEW QUESTION # 114
In which three ways can users access Provider Management standard objects? (Choose three)
- A. By assigning Health Cloud Foundation Permission set.
- B. By using Service Cloud
- C. By using Health Cloud.
- D. By assigning the Provider Permission set.
- E. By assigning Health Cloud Platform Permission set licenses.
Answer: A,E
Explanation:
Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
The Health Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users
NEW QUESTION # 115
An administrator for Salesforce Health Cloud wants to ensure that the files in their full sandbox instance are encrypted. Which encryption solution supports the encryption of files in this scenario?
- A. Classic Encryption
- B. Industry Data Security
- C. Salesforce Shield
- D. Salesforce Data Mask
Answer: C
Explanation:
Salesforce Shield is the encryption solution that supports the encryption of files in this scenario. Salesforce Shield provides platform encryption, which allows the administrator to encrypt files and attachments stored in Salesforce. Platform encryption supports full sandbox instances and complies with data protection regulations
NEW QUESTION # 116
Which two of the following statements are true about Care Teams? (Choose Two.)
- A. If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects.
- B. Communities must be enabled before External Care Team members can be added.
- C. A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied.
- D. Care Team Members are optional on a Care Plan.
Answer: C,D
Explanation:
According to the Health Cloud Implementation Guide, two statements that are true about Care Teams are:
Care Team Members are optional on a Care Plan. This statement is true because a care plan can be created without any care team members assigned to it. However, adding care team members can help with collaboration and coordination of care.
A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied. This statement is true because a coordinator is required to manage the tasks and goals of a care plan template. A coordinator can be either an internal or external user who has access to Health Cloud. If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects is not a true statement, as care team membership does not grant access to objects that use private sharing. Communities must be enabled before External Care Team members can be added is not a true statement, as external care team members can be added without enabling communities.
NEW QUESTION # 117
During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason?
- A. The health cloud managed package is missing
- B. The health cloud permission set license is missing
- C. The administrator doesn't have health cloud license
- D. The administrator is not registered in AppExchange
Answer: A
NEW QUESTION # 118
Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities?
(Choose two)
- A. Health Cloud Platform
- B. Health Cloud
- C. Health Cloud Permission Set License
- D. Health Cloud Standard
- E. Health Cloud for Community
Answer: A,B
NEW QUESTION # 119
Which Permission Set Licenses and Permission Sets need to be assigned to users to leverage Utilization Management' (Choose three)
- A. Health Cloud Platform Permission Set License
- B. Health Cloud Utilization Management Permission Set
- C. Health Cloud Foundation Permission Set
- D. Health Cloud Permission Set License
- E. Health Cloud Analytics Permission Set
Answer: A,B,D
Explanation:
To leverage Utilization Management features in Health Cloud, users need to have Health Cloud Permission Set License, Health Cloud Utilization Management Permission Set, and Health Cloud Foundation Permission Set. Health Cloud Permission Set License grants access to the Health Cloud platform objects and features. Health Cloud Utilization Management Permission Set grants access to utilization management objects so users can manage care requests and reviews. Health Cloud Foundation Permission Set assigns read access to additional Health Cloud platform capabilities4. Health Cloud Analytics Permission Set and Health Cloud Platform Permission Set License are not required for Utilization Management.
NEW QUESTION # 120
Which two fields are optional when creating a new Care plan task? (Choose Two)
- A. Status
- B. Task Owner
- C. Due Date
- D. Goal
- E. Problem
Answer: C,D
NEW QUESTION # 121
Which three options explain why the new clinical data model in Health Cloud is labeled as FHIR aligned and not FHIR compliant? (Choose three)
- A. Some entitles have additional non-FHIR attributes to increase the usability of the data within Salesforce.
- B. It does not utilize the latest FHIR R4 standards.
- C. It only aligns with FHIR 0STU2 specs.
- D. The cardinality of a few attributes has been changed (e.g. in picklist scenarios)
- E. Not all attributes in a given FHIR resource may be supported.
Answer: A,D,E
Explanation:
Some entities have additional non-FHIR attributes to increase the usability of the data within Salesforce (A), the cardinality of a few attributes has been changed (e.g. in picklist scenarios) (B), and not all attributes in a given FHIR resource may be supported are three options that explain why the new clinical data model in Health Cloud is labeled as FHIR aligned and not FHIR compliant. It does utilize the latest FHIR R4 standards (D), so this is not a reason for being FHIR aligned. It aligns with both FHIR DSTU2 and FHIR R4 specs (E), so this is not a reason for being FHIR aligned either.
NEW QUESTION # 122
Which Salesforce object is used to model a Care Plan?
- A. Task
- B. Opportunity
- C. Account
- D. Lead
- E. Case
Answer: E
Explanation:
According to the Health Cloud Data Model Developer Guide, Case is the Salesforce object that is used to model a Care Plan. Case is a standard object that represents an issue or request that requires resolution or action. Cases can be used to model care plans by adding custom fields and related objects such as problems, goals, tasks, and timeline events. Account, Lead, Opportunity, and Task are not objects that are used to model a Care Plan.
NEW QUESTION # 123
Which type of files can be uploaded as Consent Documents in secure folders of Health Cloud for a Care Program? (Choose two)
- A. Authorization consent forms
- B. Files that are smaller than 2 - Simple Application 5MB
- C. Password protected files
- D. Copy-protected PDF files
- E. Opt out consent documents
Answer: A,B
Explanation:
According to the Salesforce documentation1, consent documents are files that capture the enrollee's consent to participate in a care program. Consent documents can be uploaded as PDF, DOC, DOCX, or JPG files in secure folders of Health Cloud for a care program. The file size limit for consent documents is 2 MB1. Therefore, options C and D are correct. Option A is incorrect, because copy-protected PDF files cannot be uploaded as consent documents. Option B is incorrect, because opt out consent documents are not used to enroll in a care program, but to withdraw from it. Option E is incorrect, because password protected files cannot be uploaded as consent documents.
NEW QUESTION # 124
Which underlying object helps with sales compliance with sales agreements?
- A. Opportunities
- B. Orders
- C. Contacts
- D. Forecasts
Answer: B
Explanation:
According to the Health Cloud Data Model Developer Guide, Orders is the underlying object that helps with sales compliance with sales agreements. Orders is a standard object that represents a confirmed request to purchase one or more products. Orders can be used to track the fulfillment and invoicing of products that are sold to customers. Orders can also be linked to contracts or agreements to ensure compliance with the terms and conditions of the sales. Opportunities, Contacts, and Forecasts are not objects that help with sales compliance with sales agreements.
Reference and details below.
NEW QUESTION # 125
A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.
Which capability should a consultant leverage to address this requirement?
- A. Intelligent Appointment Management
- B. Utilization Management
- C. Benefits Eligibility and Verification
- D. identity Verification
Answer: C
Explanation:
Benefits Eligibility and Verification is a Health Cloud capability that allows users to verify a patient's insurance plan information and coverage in real time, directly on the patient record1. Users can connect with verification partners easily by integrating with third-party benefits and eligibility services1. Users can also check benefits for medical services, pharmacy, and medical equipment to ensure patients have the required coverage before their visit1.
This capability can help a provider's office to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment. The call center agent can access the patient's account record, click the tab that contains the Benefits Verification component, and see a list of the available health insurance plans for the patient2. The agent can then verify the plan benefits, such as eligibility, coverages, and copayments, by clicking Verify Benefits2. The page then updates with real-time details of the patient's benefits for the selected plan2.
Reference:
1: Get Started with Benefits Verification Unit | Salesforce Trailhead 2: Work with Benefits Verification Unit | Salesforce Trailhead
NEW QUESTION # 126
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
- A. Field Dispatch Scheduler
- B. Healthcare Visit Manager
- C. Manage Home Health
- D. Execute Health Scheduling
Answer: B
Explanation:
To implement Home Health scheduling with Health Cloud, a consultant should assign Healthcare Visit Manager permission set license to users who need to schedule visits. This permission set license grants users access to objects and fields related to home health visits, such as Service Appointment, Service Resource, Service Territory, Service Report Template, etc7. This permission set license also enables users to use Salesforce Scheduler for Health Cloud feature, which allows users to schedule home health visits based on various criteria, such as availability, location, skills, etc8. Field Dispatch Scheduler, Manage Home Health, or Execute Health Scheduling are not permission set licenses that can fulfill this scenario.
NEW QUESTION # 127
A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory and run cycle counts.
Which data model should a consultant recommend the company use?
- A. Life Sciences
- B. Provider Engagement
- C. Intelligent Sales
- D. Inventory Management
Answer: A
Explanation:
To better plan and track surgical case visits, manage device inventory and run cycle counts, a consultant should recommend the MedTech company use the Life Sciences data model in Health Cloud. This data model provides objects and fields to store and manage information related to surgical cases, devices, inventories, cycle counts, and more5. Intelligent Sales, Inventory Management, or Provider Engagement are not data models that exist in Health Cloud.
NEW QUESTION # 128
Which three actions can providers take with the help of the Contact Tracing feature in Health Cloud? (Choose three.)
- A. Perform contact tracing of their patients during an infectious disease outbreak or pandemic.
- B. Track their patients as contacts by using Contact entity in Salesforce.
- C. Track the location duration and number of participants in each contact encounter that the infected person was involved in.
- D. Perform an audit of the Contact Record to keep track of the changes made to the Contact record by users.
- E. Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic.
Answer: A,C,E
Explanation:
According to the Health Cloud Implementation Guide, Contact Tracing is a feature in Health Cloud that allows providers to perform contact tracing of their internal employees or their patients during an infectious disease outbreak or pandemic. Contact Tracing helps providers identify and monitor people who have been exposed to an infected person and provide them with guidance and resources. With the help of Contact Tracing, providers can perform the following three actions:
Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their employees who may have been exposed to an infection at work or in the community.
Perform contact tracing of their patients during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their patients who may have been exposed to an infection during a visit or in the community.
Track the location, duration, and number of participants in each contact encounter that the infected person was involved in. This action allows providers to collect and analyze data about the exposure risk and transmission patterns of an infection. Performing an audit of the Contact Record to keep track of the changes made to the Contact record by users is not an action that providers can take with the help of Contact Tracing. Tracking their patients as contacts by using Contact entity in Salesforce is not an action that providers can take with the help of Contact Tracing.
NEW QUESTION # 129
While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?
- A. Barcode Scanning
- B. Automated Document Checklist Item Creation
- C. Record Type Association
- D. eFax Connection
- E. Document Rotation
Answer: A,B,C
Explanation:
A is correct because barcode scanning is a capability that can be leveraged with Health Cloud out-of-the-box using Intelligent Document Automation (IDA). IDA can scan and extract data from barcodes on documents, such as patient wristbands, lab reports, or medication labels.
B is correct because record type association is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can associate a document with a specific record type based on the document type, such as consent form, referral letter, or discharge summary.
C is incorrect because eFax connection is not a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA does not support receiving or sending documents via eFax. However, it is possible to integrate IDA with third-party eFax services using custom code or connectors.
D is correct because automated document checklist item creation is a capability that can be leveraged with Health Cloud out-of-the-box using IDA. IDA can create document checklist items for documents that are received and processed, and update their status based on the document processing stage.
NEW QUESTION # 130
Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits. Which steps should the salesforce Administrator complete to setup a patient visit Process? (Choose two)
- A. Create a task and add the task to visit creation.
- B. Create flow for the business process.
- C. Create an action plan template add flow and published the template.
- D. Create aTask and add task to an action plan template.
Answer: B,C
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 131
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?
- A. Health Cloud permission set license
- B. Health Cloud Foundation permission set license
- C. Health Cloud Platform permission set license
- D. Health Cloud Standard permission set license
Answer: A,D
Explanation:
The users need both the Health Cloud permission set license and the Health Cloud Standard permission set license to access Health Cloud features. The Health Cloud Foundation permission set license is for users who only need access to the Health Cloud data model, and the Health Cloud Platform permission set license is for users who need access to the Health Cloud Lightning components3.
NEW QUESTION # 132
In which two ways can Makana health service administrator prevent unauthorized users accessing the data?(choose two)
- A. Encrypt the data using shield
- B. create sharing sets
- C. Install shield and enable mask.
- D. optimize data using mask
- E. use field level security setting, record access setting and object permission.
Answer: A,E
Explanation:
Encrypting the data using shield (A) and using field level security setting, record access setting and object permission (E) are two ways to prevent unauthorized users from accessing the data. Installing shield and enabling mask (B) is not enough to protect the data, as masking only obscures the data in reports and dashboards, but does not prevent access to the underlying data. Creating sharing sets and optimizing data using mask (D) are not relevant to data security.
NEW QUESTION # 133
Healthcare companies face challenges from a variety of sources. What are three common challenges they could encounter that HC solves for? (Choose 3)
- A. The need to drive sales while reducing cost.
- B. Growing customer expectations for delivery of care everywherE.
- C. Insufficient funds allocated to Research and Development.
- D. Growing demand for a more personalized care experience.
- E. There are not enough Providers for the amount of the Care Requests.
Answer: A,B,D
Explanation:
According to the Salesforce website, Health Cloud solves for some of the common challenges that healthcare companies face from various sources. Some of these challenges are:
The need to drive sales while reducing cost: Health Cloud helps healthcare companies increase their revenue and efficiency by streamlining their processes, automating their workflows, and optimizing their resources.
Growing customer expectations for delivery of care everywhere: Health Cloud helps healthcare companies deliver personalized and collaborative care across every touchpoint, whether it is in person, online, or on mobile devices.
Growing demand for a more personalized care experience: Health Cloud helps healthcare companies provide tailored and holistic care for each customer by leveraging data insights, artificial intelligence, and digital engagement tools.
NEW QUESTION # 134
A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?
- A. None By using individual data model,the use of person account can be avoided
- B. Patients should be modeled as Person Accounts.Providers and non-clinical staff should be modeled as Contacts
- C. Patients, physicians and non-clinical staff should be modeled as Person Accounts.
- D. Patients should be modeled as Person Accounts.Providers and non-clinical staff can be modeled as Person Accounts or Contacts
Answer: B
NEW QUESTION # 135
Which credentials are available to track against providers with standard Health Cloud? (Choose two.)
- A. Specialties
- B. Facility Relationship
- C. Business License
- D. Board Certification
Answer: A,D
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 136
While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard.
Which underlying component should the consultant customize to achieve this?
- A. Flow
- B. OmniScript
- C. Field Sets
- D. FlexCard
Answer: B
Explanation:
The underlying component that the consultant should customize to achieve this is OmniScript. OmniScript is a component in OmniStudio that allows the consultant to create guided scripts or wizards for users to follow. OmniScript can be used to create the Care Plan creation wizard, and it can be customized using various elements, such as steps, prompts, inputs, outputs, and actions.
NEW QUESTION # 137
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The Salesforce Health Cloud Accredited Professional certification exam is administered by Salesforce, a leading customer relationship management software provider. Salesforce is known for its rigorous certification programs, which are highly respected in the industry. The company provides a variety of resources to help candidates prepare for the exam, including online training modules, study guides, and practice exams.
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