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IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:

1. How can a broker BEST investigate a roofing contractor's operations to identify liability exposures?

A) Speak with past customers of the contractor
B) Ask the client to detail what a typical project involves
C) Ask the client what type of claims they are worried about
D) Read reviews on the contractor's website

2. A building contractor has been hired to perform renovations and additions to a run-down office building. The contractor is aware of the typical exposures that can arise from this operation and has adequate insurance in place, but needs to hire additional staff. He contacts his broker Andrew to discuss the benefit of having risk management measures in place during the contractor's employee selection process. Briefly describe the advice Andrew would provide.

3. Which action illustrates the duty of care required from a broker when arranging a client's insurance program?

A) Await inquiries from the client before approaching the insurer on policy wording discrepancies
B) Inspect all the client's premises and provide risk control recommendations
C) Provide insurance options for known exposures
D) Disclose the percentage of the premium that will be paid as commission

4. A broker is preparing to meet with a prospective client, Queen Ice Cream, who manufactures and distributes ice cream to five different provinces. What can the broker ask to ensure a smooth transition for the client?

A) How many flavours of ice cream does the client sell?
B) Do all existing policies expire at the same time?
C) How many competitors are in the market?
D) How long has the client been in business?

5. A broker is trying to convince his large accountancy client to purchase cyber risk insurance. The firm's CEO believes the controls in place managed by a third-party information technology provider are sufficient. The broker provides the CEO with a list of claims that will only be covered if cyber risk insurance is carried.
Which type of claim appears on that list?

A) Business interruption due to data breach
B) Computer fraud
C) Online extortion
D) Crisis-management services due to theft of securities

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