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Salesforce MC-Con-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Marketing Cloud Next Consultant
Exam Number:MC-Con-201
Available Languages:English
Exam Format:Proctored exam, Multiple-choice questions
Exam Price:USD 200; JPY 30,000, plus applicable taxes
Related Certifications:Salesforce Certified Agentforce Specialist
Salesforce Certified Data 360 Consultant
Salesforce Certified Platform Administrator
Salesforce Certified Marketing Cloud Account Engagement Specialist
Exam Duration:105 minutes
Certificate Validity Period:Requires annual maintenance; complete the Salesforce Certified Marketing Cloud Next Consultant certification maintenance badge once a year
Real Exam Qty:60 multiple-choice questions plus up to 5 unscored questions
Passing Score:72%
Recommended Training:Power Up Your Data Ingestion and Mapping Expertise
Segment and Activate Data in Data 360
Get Started with Campaign Creation & Agentforce in Marketing Cloud
Get Started with Cross-Channel Flows in Marketing Cloud Next
Enhance Account Engagement with Marketing Cloud Next
Ingest, Harmonize, and Unify Data with Data 360
Get Started with Custom Agentforce Actions for Marketing
Advance Your Data Identity Resolution Skills
Exam Registration:Salesforce Trailhead Academy Certification Experience
Salesforce Certification Exam Guide
Sample Questions:Salesforce MC-Con-201 Sample Questions
Exam Way:Proctored exam delivered onsite at a testing center or remotely in an online environment. Salesforce certification exams are scheduled through the Salesforce certification experience on Trailhead Academy and delivered through Pearson VUE.
Pre Condition:None. Salesforce recommends 6 to 12 months of hands-on experience implementing or administering Marketing Cloud Next in a consulting or customer-facing capacity.
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=005387657&type=1

Salesforce MC-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Platform Setup & Governance13%- Domain authentication and authorization
  • 1. Self-service domain authentication
    • 2. Domain authorization for branded, authenticated email delivery
      - Marketing Cloud Next environment setup
      • 1. Core Org Edition requirements, Data 360 provisioning, Marketing Data Kit installation, and permission sets
        - Business Units and governance
        • 1. Business Unit requirements
          • 2. Content and user governance using roles and Enhanced CMS Workspaces
            Data Modeling, Identity Resolution & Segmentation25%- Data 360 consumption and entitlements
            • 1. Consumption-based entitlements
              • 2. Impact of marketing automation design decisions on platform consumption and usage
                - Identity Resolution
                • 1. Configuring Identity Resolution
                  • 2. Linking multiple data sources into a unified profile
                    - Data 360 data object concepts
                    • 1. Connecting, harmonizing, unifying, and activating customer data
                      • 2. Audience segmentation and content personalization
                        - CRM data ingestion and activation
                        • 1. Actionable Lists
                          • 2. Audience segmentation, activation, and content personalization
                            • 3. CRM objects and records
                              Campaign Design, Flow Orchestration & Content30%- Landing pages
                              • 1. Components and configuration required to build landing pages
                                - Messaging data sources
                                • 1. Selecting appropriate data sources for personalized customer data
                                  - Personalization
                                  • 1. AMPscript
                                    • 2. Repeaters
                                      • 3. Handlebars
                                        • 4. Merge fields
                                          • 5. Content variations
                                            - Activation templates
                                            • 1. Selecting appropriate contact point values
                                              • 2. Configuring activation templates
                                                - Flow orchestration
                                                • 1. Trigger conditions
                                                  • 2. Flow configuration settings
                                                    • 3. Flow types
                                                      • 4. Flow elements and logic for business processes and messaging
                                                        Consent13%- Consent record management
                                                        • 1. Creating, managing, and updating consent records
                                                          - Consent banners
                                                          • 1. Configuring consent banners on marketing landing pages and external pages
                                                            - Platform consent objects
                                                            • 1. Purpose and relationships of consent objects
                                                              - Consent management concepts
                                                              • 1. Role of consent in customer engagement and compliance
                                                                Analytics & Performance Insights8%- Marketing insights
                                                                • 1. Surfacing marketing data and insights across the Salesforce platform
                                                                  - Reporting and analytics
                                                                  • 1. Selecting pre-built dashboards for reporting requirements
                                                                    Agentforce & AI Innovation11%- Marketing agents
                                                                    • 1. Campaign creation
                                                                      • 2. Audience segmentation
                                                                        • 3. Content generation
                                                                          - Conversational messaging
                                                                          • 1. Customer engagement and response handling
                                                                            • 2. Ongoing interactions across messaging channels
                                                                              - Predictive AI
                                                                              • 1. Selecting appropriate predictive AI features

                                                                                Salesforce Certified Marketing Cloud Next Consultant Sample Questions:

                                                                                Question #1

                                                                                Northern Trail Outfitters operates with a central corporate marketing team and regional marketing teams in multiple Business Units. The corporate team creates approved email templates in a central enhanced CMS workspace. The regional teams report that they cannot access these corporate templates for their campaigns.
                                                                                They can only see content created within their own Business Unit's workspace.
                                                                                What is the cause of this issue?

                                                                                • A. The content in an enhanced CMS workspace is related to its Business Unit by default.
                                                                                • B. The regional users must be added as contributors to the enhanced CMS workspace.
                                                                                • C. The corporate templates have not been published to the enhanced CMS workspace.
                                                                                Reveal Solution  Discussion  0

                                                                                Correct Answer: A  🗳️

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                                                                                Question #2

                                                                                A Marketing Cloud Next Consultant is designing a flow that uses the Send to Journey element. The business requires that the journey uses a specific contact point derived from an activation template.
                                                                                Which configuration is a prerequisite for this solution to function correctly?

                                                                                • A. The journey must use a Salesforce Data Entry Source.
                                                                                • B. The flow's Data Space must link to the journey's Business Unit.
                                                                                • C. The flow must be a record-triggered flow.
                                                                                Reveal Solution  Discussion  0

                                                                                Correct Answer: B  🗳️

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                                                                                Question #3

                                                                                Northern Trail Outfitters needs to personalize an email content block using data from related objects defined in Data 360. The personalization must reflect attributes tied to Unified Individuals.
                                                                                Which data source type should a Marketing Cloud Next Consultant use to access this related data for personalization?

                                                                                • A. Data Graph
                                                                                • B. Personalization Recommender
                                                                                • C. Unified Individual Data Model Object (DMO)
                                                                                Reveal Solution  Discussion  0

                                                                                Correct Answer: A  🗳️

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                                                                                Question #4

                                                                                Northern Trail Outfitters needs to send a one-time promotional email to a specific, fixed group of individuals who registered at a recent trade show. The attendees have been imported into Marketing Cloud Next.
                                                                                Which Data 360 feature is the most appropriate choice for this use case?

                                                                                • A. Marketing Object
                                                                                • B. Actionable List
                                                                                • C. Segment
                                                                                Reveal Solution  Discussion  0

                                                                                Correct Answer: B  🗳️

                                                                                Explanation: Only visible for Exam4Labs members. You can sign-up / login (it's free).

                                                                                Question #5

                                                                                Northern Trail Outfitters wants to automatically send a customer satisfaction survey email after a Case record in CRM is updated to a status of "Closed".
                                                                                Which flow type should a Marketing Cloud Next Consultant use to support this near real-time use case?

                                                                                • A. An audience flow that uses a Record audience source based on the Case object, where the audience source is configured to include only Case records that meet condition requirements for the defined criteria
                                                                                • B. A record-triggered flow that runs when a Case record is updated and meets the specified entry criteria, where the flow configuration is optimized for "Actions and Related Records" so it executes after the record is saved
                                                                                • C. An automation event-triggered flow that uses a "Prospect, Lead, Contact, or Related Record Change" event which is based on the Case object and meets condition requirements for the defined criteria
                                                                                Reveal Solution  Discussion  0

                                                                                Correct Answer: C  🗳️

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