Learn with Avaya : 3000-2 training material for 100% pass
Updated: Sep 17, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
Download Limit: Unlimited
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Avaya 3000-2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000-2 / 3000.2 |
| Passing Score: | Not publicly disclosed by Avaya |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) - SME Communications Avaya IP Office Platform Certifications |
| Real Exam Qty: | 90–103 |
| Exam Duration: | 90 minutes |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya SME Communications Support Training Avaya IP Office Administration and Maintenance |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Sample Questions: | Avaya 3000-2 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended: Avaya official training and hands-on experience with IP Office / SME Communications solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3000-2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Administration | 15% | - System Management
|
| Topic 2: SME Communications Solution Architecture | 20% | - Solution Design Principles
|
| Topic 3: Installation and Configuration | 30% | - Application Configuration
|
| Topic 4: Maintenance and Troubleshooting | 35% | - System Monitoring and Diagnostics
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?
- A. Ns3033211234
- B. NCLI3033211234
- C. NCID3033211234
- D. Nss3033211234
Correct Answer: A 🗳️
In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
- A. Log On
- B. Advanced
- C. Dependencies
- D. User
- E. General
Correct Answer: A 🗳️
A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
- A. MAPI
- B. POP3
- C. IMAP
- D. HTTP
Correct Answer: C 🗳️
Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)
- A. Forced Login Code must be entered on the user's Supervisor tab.
- B. Force Account Code must be checked on the user's Supervisor tab.
- C. A valid CCR Agent license must be installed in the IP Office configuration.
- D. User must be a member of a hunt group.
- E. CCR Agent must be checked on the user's Supervisor tab.
Correct Answer: A,C,E 🗳️
Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?
- A. ITWLinx towerMAX DS/2
- B. ITWLinx towerMAX SCL/8
- C. IP Office Barrier Box
- D. Analog surge protector
Correct Answer: C 🗳️
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