Learn with SAP : C_C4H410_01 training material for 100% pass
Updated: Aug 11, 2026
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SAP C_C4H410_01 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C_C4H410_01 |
| Exam Format: | Multiple choice, Multiple response |
| Passing Score: | 65% |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | No fixed expiration; subject to SAP certification 'Stay Current' policy and product release updates |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Customer Experience Certifications |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 550 (may vary by region) |
| Recommended Training: | SAP Learning Journey - SAP Sales Cloud SAP Sales Cloud Overview Training |
| Exam Registration: | Exam Detail Page (C_C4H410_01) SAP Training Certification Portal |
| Sample Questions: | SAP C_C4H410_01 Sample Questions |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites, but SAP recommends basic knowledge of CRM and SAP Sales Cloud fundamentals |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911-g/ |
SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and Extensibility | - Business configuration - UI adaptation and extensions |
| Topic 2: Analytics and Reporting | - Key performance indicators - Sales reporting and dashboards |
| Topic 3: Integration and Data Exchange | - Integration with SAP ERP / S/4HANA - Data migration concepts |
| Topic 4: Opportunity and Sales Management | - Lead to opportunity lifecycle - Forecasting and pipeline management |
| Topic 5: Master Data Management | - Product and pricing basics - Account and contact management |
| Topic 6: SAP Sales Cloud Overview | - Key business processes in SAP Sales Cloud - System architecture and positioning |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:
A) Select the channel type.
B) Create and schedule a social media import run.
C) Define the ticket priority with the social media channel provider.
D) Set up access to your social media account.
E) Select the social media channel service level.
2. Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution?
There are 3 correct answers to this question.
Response:
A) Ensure the project team has administrative access rights.
B) Configure pre-packaged integration content.
C) Prepare for manual data migration early in the project.
D) Ensure the project team includes functional and technical resources.
E) Determine the number of custom fields early in the project.
3. Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
A) Data sources
B) KPIs
C) Key figures
D) Mashups
E) Scorecards
4. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Individual customer
B) Contact person
C) Account
D) Partner
5. You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
Please choose the correct answer.
Response:
A) It aligns the account territory determination with the territory realignment run.
B) It removes only accounts with multiple territories from the territory realignment run.
C) It remove the employee from the territory realignment calculation.
D) It removes the account from the territory realignment calculation.
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: A,D,E | Question # 3 Answer: B,C,E | Question # 4 Answer: A | Question # 5 Answer: D |
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