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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Ursa Major Solar (UMS) is using the Customer Account Portal template and would like to differentiate the options available on the navigation menu based on the profile of the authenticated user visiting their customer portal.
Which Experience Cloud functionality shouldUMS use to accomplish this?

A) CSS Overrides
B) Sharing Rules
C) Permission Sets
D) Audience Targeting

2. Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

A) Metadata API is ideal for when the changes are complex.
B) Metadata API is ideal when multiple work streams are involved.
C) Metadata API supports migrating all Communicates settings and features.
D) Metadata API can be used programmatically as well as declaratively.

3. Insightopia's Experience Cloud site went live on the first day of the last month. The launch has been very successful, and the number of community members has reached the first milestone of 10,000. The Experience Cloud site manager wants to implement gamificationmethods to increase engagement and adoption.
What should be the recommended approach for implementing gamification?

A) Use the Einstein game mechanics feature for implementing gamification.
B) Organize a community event to get ideas for implementing gamification.
C) Build flows to implement gamification for community members.
D) Use the Missions feature to assign badges to members automatically.

4. What are two ways a question can be escalated to a case?
Choose 2 answers

A) Automatically via process Builder by meeting specified criteria
B) Manually by a moderator selecting ''Escalate to Case'' in the Feed
C) Automatically via Case Assignment Rules
D) Manually by users commenting ''Escalate''

5. An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?

A) Click "Manage Partner User" on the Account detail page, then click "Enable Partner User".
B) Click "Manage External User" on the Contact detail page, then click "Enable Partner User".
C) Click "Manage Partner User" on the Contact detail page, then click "Enable Customer User".
D) Click "New" on the User Setup page in Lightning Experience.

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