Learn with BlackBerry : BCP-240 training material for 100% pass

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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A customer states that the BlackBerry 10 (BB10) is connecting to the incorrect Wi-Fi network in a multiple WLAN environment. The customer requires a connection to a specific network that will allow access to needed resources on their intranet. Where can the preferred connections be checked and set?

A) Open Settings, select Network Connections and select Wi-Fi. select Saved Networks and select Reorder, move the desired profile to the top of the list to indicate order of preference for connections.
B) Open Settings, select Network Connections and select Wi-Fi. select Advanced and disable any unwanted profiles. This will force the BB10 to connect to the desired, enabled profile.
C) Open Settings, select Network Connections and select Wi-Fi, select Saved Networks, open the unwanted connection profile and remove the password. This will prevent the connection to that WLAN.
D) Open Settings, select Network Connections and select Wi-Fi. Delete any unwanted connection profiles until the desired AP is the only valid connection for this environment.

2. What desktop client allows for backup and restore of a BlackBerry 10 (BB10) device?

A) From the BlackBerry 10 home screen >Setup>Device Switch>transfer BlackBerry data to media card
B) BlackBerry Link
C) BlackBerry Desktop Manager
D) BlackBerry Administration Service client, Devices>connected devices>Backup

3. Email automatically moved to a subfolder in the mailbox, from an account integrated using Active Sync, is not seen in the Hub. Which of the options below best describes the process to ensure folder sync has been configured?

A) While in BlackBerry Hub, select Option pane (3 seashells, dots), navigate to Settings, Email Account Preferences, and select the integrated Active Sync account, select Folder Settings and verify or select the subfolders for synchronization.
B) Open the Setup application from the home screen, select Accounts, select Set Defaults and select the integrated Active Sync account, open Folder Synchronization and verify or select the desired subfolders.
C) Pull down top panel with a downward bezel swipe, select Settings, Accounts and select the integrated Active Sync account, select Edit Folder Settings.
D) While in the BlackBerry Hub, open the Options panel, select Inbox Management, open the integrated Active Sync account and select Edit Folder Settings and verify or select the desired subfolders.

4. Which of the following will allow a BlackBerry end user to set an Activation password or reactivate a BlackBerry device?

A) BlackBerry Administration
B) BlackBerry Desktop Manager
C) BlackBerry@ Web Desktop Manager
D) BlackBerry Resource Kit

5. Which of the following is needed to successfully pair a Bluetooth device?

A) Both the de> ices should have Bluetooth radio on and should touch each other with the back of the device
B) Both the devices should have Bluetooth radio on and be connected to the same Wi-Fi Access point.
C) The radio on the device where the pairing is to occur should be the only one with Bluetooth radio on.
D) Both the Bluetooth radios should be on and one of the devices should be discoverable.

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