Learn with HP : HP2-I14 training material for 100% pass
Updated: May 28, 2026
No. of Questions: 36 Questions & Answers with Testing Engine
Download Limit: Unlimited
Instantly download HP2-I14 valid practice questions for easy pass
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HP Selling HP Supplies 2020 Sample Questions:
1. An advertising customer with offices worldwide has asked you how Original HP inks compare to the competition. How should you respond?
A) The quality of inks and ink cartridges from the competition is similar to that of remanufactured and refilled cartridges worldwide.
B) Information regarding international competitors* ink quality and page output is difficult to gather, but on average. Original HP inks outperform the competition.
C) According to analyses done by Spencer Labs and Buyers Labs, Original HP ink cartridges on average produce more pages and waste fewer pages than the competition. Actual numbers vary by region.
D) On average, ink cartridges from the competition produce a similar amount of pages. The ink quality of Original HP ink, however, has been shown to be superior to the competition.
2. A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?
A) Non-HP cartridges (ail prematurely 70% of the time.
B) Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.
C) Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
D) Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.
3. Why is using remanufactured toner cartridges bad for business? (Select two.)
A) Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.
B) Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
C) Remanufactured toner cartridges generate more heat than Original HP cartridges.
D) Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.
E) Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
4. A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)
A) Original HP supplies help reduce service calls, minimizing printer downtime.
B) Original HP supplies work the first time, every time.
C) Non-HP supplies are not recyclable and are costly to dispose of properly.
D) Non-HP supplies are usually counterfeit and buyers can be subject to fines.
E) Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A,B | Question # 4 Answer: A,B |
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