Learn with BlackBerry : BCP-240 training material for 100% pass
Updated: Oct 06, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
Download Limit: Unlimited
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BlackBerry BCP-240 Exam Overview:
| Certification Vendor: | BlackBerry |
|---|---|
| Exam Name: | BlackBerry 10 Support Specialist (BCP-240) |
| Exam Number: | BCP-240 |
| Exam Format: | Scenario-based questions, Multiple choice |
| Available Languages: | English |
| Related Certifications: | BlackBerry Enterprise Service 10 (BES10) certifications |
| Recommended Training: | BlackBerry Enterprise Mobility Documentation (legacy) |
| Exam Registration: | BlackBerry Official Website |
| Sample Questions: | BlackBerry BCP-240 Sample Questions |
| Exam Way: | Typically delivered via online proctored or authorized testing centers (historical availability may vary as certification is legacy/discontinued in many regions). |
| Pre Condition: | Basic understanding of mobile operating systems and enterprise mobility concepts is recommended. |
| Official Syllabus URL: | https://www.blackberry.com |
BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Device Setup and Configuration | - Initial device activation and setup - Network and connectivity configuration - User profile and account configuration |
| BlackBerry 10 Architecture and Platform Overview | - Device hardware and software components - Security model overview - BlackBerry 10 OS fundamentals |
| Messaging and Communication Services | - Messaging troubleshooting - BlackBerry Hub configuration - Email setup and synchronization |
| Security and Troubleshooting | - Device encryption and security features - Application permissions and sandboxing - Common device and service issues resolution |
| BlackBerry Enterprise Service (BES10) Integration | - Policy and compliance management - Device enrollment and management - BES10 architecture and components |
BlackBerry 10 Support Specialist Sample Questions:
What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?
- A. Inbox and sent items folder
- B. Inbox and its subfolders
- C. Inbox and the first 10 sub-folders
- D. Inbox
Correct Answer: A 🗳️
What online tool could be used to review existing tickets and or open a new ticket with BlackBerry Support?
- A. BlackBerry Help
- B. BlackBerry Knowledge Base
- C. BlackBerry Resource Kit
- D. BlackBerry Expert Support Center
Correct Answer: D 🗳️
How is a VPN connection configured in BlackBerry 10 (BB10)?
- A. Options -> Network Connections -> VPN
- B. Options -> Advanced Options -> Network Connections -> VPN
- C. Settings -> Network Connections -> VPN
- D. Settings -> Advanced Options -> Network Connections -> VPN
Correct Answer: C 🗳️
A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?
- A. Swipe down, go to Settings, click on Security, enable Device password.
- B. Swipe down, go to Settings.
- C. Swipe down, go to Settings, click on Location Services.
- D. Swipe down, go to Settings, click on BB Protect.
Correct Answer: D 🗳️
A BlackBerry User is not able to view corporate email or calendar items in the BlackBerry Hub. Which password will need to be entered to gain access to these items?
- A. Corporate Password
- B. BlackBerry ID Password
- C. Work Space Password
- D. BlackBerry Device Password
Correct Answer: C 🗳️
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