Updated: Jul 17, 2026
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| Certification Vendor: | HP |
| Exam Name: | Selling HP Thin Clients |
| Exam Number: | HP2-H11 |
| Exam Format: | Multiple Choice |
| Related Certifications: | HP Accredited Sales Professional (ASP) - Thin Client Solutions |
| Available Languages: | English |
| Sample Questions: | HP HP2-H11 Sample Questions |
| Exam Way: | HP certification exam delivered through authorized testing or partner learning programs (online or onsite depending on regional availability). |
| Pre Condition: | No official prerequisite exam publicly specified. |
| Section | Objectives |
|---|---|
| HP MultiSeat Computing Solution | - Features and benefits
|
| Client Virtualization Fundamentals | - Virtual desktop infrastructure concepts
|
| Sales Opportunities and Competitive Positioning | - Selling methodology
|
| Business Value and Customer Benefits | - Value proposition
|
| HP Thin Client Portfolio | - HP Thin Client product families
|
| Deployment Scenarios | - Industry applications
|
1. You are competing against Wyse for a Windows XPe/Windows Embedded Standard thin client sale, comparing the HP t5740 Thin Client with the Wyse V90L/LE Thin Clients.
Which features should you emphasize to win the sale? (Select three.)
A) preloaded firewall security protection
B) optional internal 802.11b/g/n WLAN
C) multimedia, USB redirection, and multi-monitor support
D) plug and play support for a broad range of networked and direct-connected printers
E) factory-installed SmartCard reader
F) choice of Enhanced Write Filter or File-Based Write Filter technology
2. Which customer requirements does Wyse often use in their sales tactics to win a thin client sale? (Select three.)
A) short boot time
B) global geographic presence
C) mature, stateless device architecture
D) easy and seamless manageability
E) software compatibility
F) small operating system image
3. Which question is appropriate to ask a school district administrator during an elevator pitch of the HP MultiSeat Computing Solution?
A) How do you currently manage the demands of your student community and their need for technology support?
B) How interested would you be in a PC solution that could double your student access to computing while staying within your same budget?
C) What solution have you considered in trying to address the challenge of deploying PC technology in your classrooms?
D) What is the biggest challenge that keeps you from being able to deploy PC technology in the classrooms in your district?
4. What are the most common reasons HP loses thin client sales to a competitor? (Select three.)
A) The competitor has done a better job leading the customer toward a perceived need for their product or solution.
B) The competitor has a better understanding of the customer requirements.
C) HP has not been invited into the competitive selling situation.
D) HP has a better complete solution, but often cannot match or beat the competitor's price.
E) The customer's technical resources already have an existing experience with or a bias toward a competitor.
5. Which user segment is least concerned with the variety of applications, number of supported displays, and quality of the multimedia experience?
A) task workers
B) knowledge workers
C) power users
D) office workers
Solutions:
| Question # 1 Answer: B,C,F | Question # 2 Answer: A,B,E | Question # 3 Answer: B | Question # 4 Answer: B,D,E | Question # 5 Answer: B |
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