Learn with SAP : C-C4HFSM-91 training material for 100% pass
Updated: Jul 20, 2026
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SAP C-C4HFSM-91 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management 19Q1 |
| Exam Number: | C_C4HFSM_91 |
| Real Exam Qty: | 80-88 |
| Certificate Validity Period: | Retired, no longer active |
| Exam Price: | $500 USD / €450 EUR |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate - SAP Field Service Management |
| Passing Score: | 68% |
| Available Languages: | English |
| Exam Format: | Multiple choice, Multiple response |
| Recommended Training: | SAP Learning Hub SAP Training Shop |
| Exam Registration: | SAP Certification Hub Pearson VUE |
| Sample Questions: | SAP C-C4HFSM-91 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub or onsite at Pearson VUE test centers |
| Pre Condition: | Basic knowledge of SAP Field Service Management concepts; no mandatory prerequisite exam |
| Official Syllabus URL: | https://training.sap.com/shop/certification/c_c4hfsm_91-sap-certified-application-associate-sap-field-service-management-19q1 |
SAP C-C4HFSM-91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Field Service Management Fundamentals | 12% | - Solution overview and architecture - Navigation and basic administration - Core business processes |
| Topic 2: Reporting & Analytics | 14% | - Data export and analysis - Report templates and configuration - Standard reports and dashboards |
| Topic 3: Integration & Extensibility | 14% | - Security and permissions - Integration with SAP Service Cloud / C/4HANA - Smart forms and customizations |
| Topic 4: Service Execution & Completion | 16% | - Forms, reports, and documentation - Service call lifecycle - Effort, material, and expense recording |
| Topic 5: Master Data Management | 12% | - Equipment, item, and service call setup - Partners, skills, and service contracts - Organizational structure configuration |
| Topic 6: Mobile Application | 16% | - Offline functionality and data synchronization - Field service mobile app features - Check-in, checkout, and time recording |
| Topic 7: Workforce Management & Dispatching | 16% | - Resource planning and scheduling - Activity assignment and optimization - Crowd service and technician management |
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. In which steps of the end-to-end service process does SAP Management contribute to the overall customer experience? Choose Two correct answers.
A) Workforce management
B) Parts logistics
C) Mobile field service execution
D) Customer feedback management
2. Which object can you approve using the time and Material journal? Choose Three correct answers.
A) Quotation
B) Mileage
C) Work time
D) Expenses
E) Efforts
3. Everytime you change the permission group. the mobile device will delete all data and trigger a full sync.
Determine whether this statement is True or False.
A) False
B) True
4. Technicians on mobile can. Choose Three correct answers.
A) Checkout a service assignment
B) Mark a job as 'technically complete
C) Decide if their device is geo located or not
D) add Skills to an Activity
5. Which statements are correct regarding data sync rules. Choose Three correct answers.
A) To enable Data Sync Rules, go to the admin app, within Cloud Account, select the correct User Group, select edit and enable the desired Data Sync Rule
B) They are used to optimize mobile performance
C) Data Sync Rules only limit the data in mobile devices. not web apps
D) You can limit the data sent to the mobile device using Data Sync Rules
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B,D,E | Question # 3 Answer: B | Question # 4 Answer: A,B,C | Question # 5 Answer: B,C,D |
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