Learn with Cisco : 646-223 training material for 100% pass
Updated: Jul 24, 2026
No. of Questions: 87 Questions & Answers with Testing Engine
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Cisco 646-223 Exam Overview:
| Certification Vendor: | Cisco |
| Exam Name: | Unified Communications Express AM (UCXAM) |
| Exam Number: | 646-223 |
| Exam Price: | $150 USD |
| Passing Score: | 750 / 1000 |
| Exam Duration: | 75-90 |
| Related Certifications: | Cisco Unified Communications Manager Express Specialization |
| Available Languages: | English |
| Exam Format: | Multiple Choice Single Answer, Multiple Choice Multiple Answer, Scenario-Based |
| Real Exam Qty: | 65-87 |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Cisco Unified Communications Manager Express Administration Course |
| Exam Registration: | Pearson VUE (Historical) Cisco Retired Exams List |
| Sample Questions: | Cisco 646-223 Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers; retired and no longer available |
| Pre Condition: | No formal prerequisites; recommended knowledge of Cisco IOS and IP telephony fundamentals |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/retired.html |
Cisco 646-223 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Unified Communications Express Architecture | 20% | - Hardware and software requirements - System components and deployment models - Integration with Cisco Unity Express |
| Topic 2: System Maintenance and Troubleshooting | 20% | - Backup, restore, and software upgrades - Monitoring and system health checks - Troubleshooting call flows and voice quality |
| Topic 3: Voice Messaging and Auto-Attendant | 15% | - Cisco Unity Express administration - Voicemail profile and notification - Auto-attendant and IVR setup |
| Topic 4: Endpoint Configuration and Management | 20% | - Directory numbers and line features - User and phone feature configuration - IP phone registration and provisioning |
| Topic 5: Dial Plan and Call Routing | 25% | - Dial plan design and implementation - Route patterns, dial peers, and translation rules - Call routing and toll fraud prevention |
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